FAQ

General Questions

What are digital coloring pages?

Digital coloring pages are files that you can download and print out to color with your markers, crayons or pencils.

How do I purchase a digital coloring product?

You choose a product, put it into your shopping cart and buy as you usally do in online shops through the checkout. As soon as your payment arrives you get access to your files via e-mail.

What payment methods do you accept?

We accept credit card (visa, maestro, american express, mastercard), PayPal, Apple Pay, Google Pay and Klarna Invoice

 

Downloading and Accessing Content

How do I download my purchased coloring pages?

As soon as your payment arrives you get access to your files via e-mail. From there you simply click a button and get your PDF Files.

How long will it take to receive my coloring pages after purchase?

You get access to your purchased files immediately after your payment is fullfilled.

What formats are the coloring pages available in?

Most of our coloring pages are optimized for the European Standard DIN A4 (21 × 29,7 cm8,27" × 11,67"). You can look up more information on the details page of the specific product.

 

Usage and Printing

Can I print the coloring pages at home?

Sure! All you need is a printer and some fitting paper (Format DIN A4). For the best result print the coloring pages without borders.

Are there any restrictions on sharing the coloring pages?

All artwork is the intellectual property of Phibi's Avenue and is protected by copyright laws. It’s prohibited to reproduce, distribute, or transmit any parts of the illustrations in any form without permission from Phibi's Avenue. This means you cannot claim, resell, or publicly share these files, including blank coloring pages, in any manner.

We welcome you to showcase your colored coloring pages on social media - be sure to credit and tag Phibi's Avenue when sharing.

What type of paper is best for printing the coloring pages?

We recommend printing the coloring pages on thicker paper, especially if you want to color them with markers. Most of our coloring pages are optimized for the European Standard DIN A4 (21 × 29,7 cm8,27" × 11,67"). You can look up more information on the details page of the specific product.

 

Troubleshooting

What should I do if I didn’t receive my download link?

If you didn’t receive your download link, first check your spam or junk folder. If you can't find it please contact us at info@phibis-avenue.com. We'd love to help you with this issue :)

What if I accidentally delete the downloaded files? Can I download them again?

Yes, you can download them via the e-mail you receive after the purchse. If there are any issues don't hesitate to contact us at info@phibis-avenue.com.

 

Refunds and Returns

Can I cancel my order after purchase?

You can cancel your order as long as you have not fullfilled payment. After a successful payment we can not cancel your order since it is a digital product.

 

Additional Support

How can I contact customer support?

If there are any issues don't hesitate to contact us at info@phibis-avenue.com. We love to help you as soon as possible.

Do you offer any discounts or promotions?

Discounts and promotions are occasional. You will be informed on our home page, via newsletter or social media channels.

 

Community and Engagement

Can I share my completed coloring pages on social media?

We would love to see you guys color our pages on social media! Just make sure to tag us for credits.