Payment and Shipping
These terms apply:
Providing Digital Content:
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Digital content is available worldwide.
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There are no shipping fees for digital content (like files sent via email).
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You will receive your digital content as a file by email within 24 hours after you finalize your order. If you pay in advance, it will be sent after we receive your payment.
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You will get a link to access the digital content via email. This email will be sent within 24 hours after your order is completed (or after your payment if you paid in advance).
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You can also find your digital content in your customer account. It will be available within 24 hours after you complete your order (or after your payment if you paid in advance). You will receive an email to let you know when it’s ready.
Shipping Physical Products:
- We ship physical products to Germany and all countries in the European Union
- Shipping cost varies depending on the consumer's address (country)
- We make your order ready to ship within 3 business days
Delivery Times
Unless stated otherwise in your offer or quote:
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Within Germany, delivery usually takes 3–5 working days.
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For international orders, delivery usually takes 5–7 working days after the contract is finalized (or, if you’re paying in advance, after we receive your payment instruction).
Please note: We don’t deliver on Sundays or public holidays.
If you order several items with different delivery times, we’ll usually ship everything together—unless we’ve agreed otherwise.
In that case, your entire order will be delivered according to the item with the longest delivery time.
Accepted Payment Options:
- Credit card
- Bank transfer
- Invoice payment (via Klarna)
- Google Pay
- Apple Pay
- PayPal (through PayPal Checkout)
More Payment Details:
- If you pay with a credit card, your card will be charged when the digital content is sent to you.
If you have any questions, please contact us using the information in the Legal Notice.